We recognise that Our Staff are the most important asset to create a happy and caring environment for our residents. For this reason, Millard House invests in a structured training and development programme. All carers are either working towards or have already achieved NVQ levels 2 and 3. We provide a wide range of training some of which are listed below to all staff members in order to ensure and maintain high levels of standard of care at all times.

We are always looking to improve our service & learn. In doing so we are undertaking the acclaimed Gold Standards Framework for our Team, as part of their training, and are adopting principles from the highly regarded Dementia Care Matters programme.