The home is purpose built and designed to provide specialist care in a comfortable, bright & secure environment. We operate a keypad security system to access and/or exit the building, ensuring 24 hour safety of the residents. A lift is available.
The Millard House features a conservatory, bringing in the garden all year round, providing a soothing area for residents to relax in.
We have 41 bedrooms. The residents have a choice of either a walk in shower or the use of an assisted bathroom. Our carers also provide assistance with dressing, dining and mobility, as required.
Through family feedback and then by consulting staff and residents alike, we introduced CCTV to all communal areas. The introduction has increased trust with all stakeholders and has been a success whereby matters and concerns have been addressed positively. Given our client group , there are incidents without witnesses so CCtv has given insights where to improve and build relationships with family, or often the case alleviate concerns.
Even though introduced over a year ago, we are still one of the only homes to take this bold step in North Essex.